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Purchasing & Shipping



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GET A QUOTE

Email us at [email protected] with the following.

A. The title of your selected artwork and Artist name.

B. Your Delivery Address and Country.

We will then email you a comprehensive quote, in less than 24 hours.

PAYMENT OPTIONS

We accept

All major credit & debit cards in-store only.

PAYFAST – we accept payment via PAYFAST; please contact us for details if you choose this payment option.

Electronic funds transfer (EFT)/ International Wire Transfer directly to our bank account (available on request)

WORLDWIDE SHIPPING

Makiwa Gallery are REGISTERED ART EXPORTERS, with the South African Revenue Service (SARS) and the Customs Department and have been shipping art worldwide since 2014. We use DHL, a world class express logistics company.  DHL service tracks your painting and maintains contact with you throughout the shipping process to ensure timely and safe delivery of your artwork.

We offer three options for shipping original Artworks, and will advise you on the recommended option for your selected artwork.

ROLLED-UP & TUBED.

Whenever possible, this is by far the most preferred option for paintings on canvas. It presents the least risk of damage to the painting, whilst also cutting down the shipping cost significantly. Your painting is removed from the wooden stretcher, rolled up, and inserted into a rigid, lightweight tube. Upon arrival you may then re-stretch your canvas.

FLAT-PACKED ON MASONITE BOARD.

This option can be used for some paintings where the paint is very thickly applied, ( as well as for artworks on paper) . The canvas is remove from the original stretcher as in option 1, then laid flat onto a rigid Masonite board. Protective padding is then applied over the package before boxing it. We only recommend this option for artworks not exceeding 80cm x 80cm.

LIGHTWEIGHT FRAME.

This option is the best one to choose if you want your painting to arrive in exactly the same form as it was when it was hanging in our galleries. A custom made protective wooden frame is used in conjunction with protective padding, and occasionally Masonite board if necessary, around the painting. While significantly more expensive than option 1 (rolled up and tubed), because of the increased volumetric weight, it also means you will not incur additional re-stretching costs when you receive the painting. This option is the one we use for sculptures as well.

DELIVERY

Door-to-door.  DHL, our shipping company, delivers to your door, via its third party partners. While in transit, we are able to track online the progress of your shipment, and give you feedback thereof.

Door-to-Airport. This can be arranged on request, and is cost effective for large, heavy parcels. You simply pick up at your nearest airport and do the customs clearing yourself, or via an agent.

TAXES

Value Added Tax

Makiwa Gallery is a VAT (Value Added Tax) registered company. Therefore, SOME ARTWORK QUOTED PRICES ARE INCLUSIVE OF VAT, depending on the specific artwork and whether or not it is a Vatable Artwork. For the artworks on which VAT is applicable, VAT can be waived for overseas clients if certain conditions are met. Please email us for more info in this regard.

Please contact us for more information.